HOW TO SPA WITH US

SPA USEFUL INFORMATION
Etiquette:

Ensure that guests can enjoy the peaceful sanctuary of our Wellness center! We respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged.

Attire:

Please arrive at the Spa wearing comfortable, light clothing or a bathrobe. Disposable underwear are available on request.

Reservations (walk in Clients):

Booking prior to your arrival is recommended to secure your preferred date and time of treatment.

Check-in:

Please check in at the spa reception at least 15 minutes prior to your scheduled treatment to avoid reduced treatment times. A late arrival will result in a shortened treatment to accommodate other guests fairly.

Special Consideration:

Guests who have high blood pressure, heart conditions, are pregnant or have any other medical complications are advised to consult their doctors before signing up for any spa services. Kindly inform your spa therapist of any existing medical conditions.

Smoking And Alcohol:

Smoking and the consumption of alcohol within the Spa are prohibited. It is also advisable to avoid the consumption of alcohol or heavy meals prior to, or after any Spa treatment.

Valuables:

We recommend that no jewelry be worn at the Spa. The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the Spa premises.

Taking Your Experience Home:

We proudly offer you a big variety of highquality products, so that you can continue your therapy at home.

Refund Policy:

Treatment packages are non-refundable, non-transferable and non-exchangeable.

Payment:

We accept cash and all credit cards. Prices are subject to change without prior notice.

Cancellation Policy:

A 24-hour cancellation notice is required to help us re-schedule your appointment, subject to space availability. Any cancellation with less than 24 hours notice will incur a 100% cancellation fee. Full charges will be imposed for a "no-show" as well.